Terms of Use

TERMS OF USE / TERMS & CONDITIONS

Showers & Filters

Last Updated: [Add Date]

1. USE OF THE PLATFORM

Welcome to the website operated under the domain [Add your main domain or “showersandfilters.myshopify.com”] (the “Site”). The Site is owned and operated by [Your Legal Entity Name] (“Company”, “we”, “us”, “our”).

These Terms of Use (“Terms” / “Terms of Use”) govern:

  • Your access to and use of the Site and its features

  • Any products and services offered through the Site

By accessing, browsing or using the Site in any manner, you agree to be bound by:

  • These Terms of Use

  • Our Privacy Policy

  • Our Shipping & Billing Policy

  • Our Return & Refund Policy

  • Our Warranty Policy

(collectively referred to as “Policies”).

If you do not agree with these Terms or any of our Policies, you should not use or access the Site.

We may update or modify these Terms or Policies at any time, by posting the revised version on the Site. Your continued use of the Site after such changes means you accept the updated Terms.

You are responsible for ensuring that your access to the Site and the material available on or through the Site is legal in each jurisdiction from which you access it.

2. PRIVACY PRACTICES

We respect your privacy and handle your personal information in accordance with our Privacy Policy.

By using the Site, you:

  • Consent to the collection, use and sharing of your information as described in the Privacy Policy

  • Agree that we may update the Privacy Policy from time to time

Please review the Privacy Policy carefully.

3. YOUR ACCOUNT

  • The Site is intended for use by individuals who are 18 years or older.

  • If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

  • You agree that all information you provide is accurate, complete and not misleading.

If you are using the Site on behalf of another person or entity, you confirm that you are authorised to bind that person or entity to these Terms. If that person or entity does not agree to be bound, you agree to be personally responsible.

If you suspect any unauthorized use of your account or a security breach, you must notify us immediately at:

  • Support Email: [Add your support email]

We reserve the right to:

  • Suspend or terminate your account

  • Refuse service

  • Block access to the Site

if we believe these Terms have been violated or if it is in our best interest to do so.

You are solely responsible for any content, information or material you submit, upload, post, email or otherwise transmit through the Site, and such content must not be illegal, obscene, abusive, defamatory, infringing or otherwise objectionable.

We may, but are not obligated to, monitor content and remove content that violates law or these Terms.

4. PRODUCT INFORMATION

We strive to provide accurate product details, including descriptions, specifications, benefits and usage guidelines. However:

  • We do not warrant that descriptions, images, information or other content on the Site are always complete, current or error-free.

  • Product images shown on the Site are illustrative and actual appearance may vary.

We reserve the right to correct any errors, inaccuracies or omissions (including after an order has been placed) and to change or update information without prior notice.

5. PRODUCT USE

Products and services sold on the Site are intended for personal use (and in some cases professional use, as expressly stated). You agree that:

  • Products will not be resold, redistributed, or used for unauthorised commercial purposes.

  • You will follow usage instructions, warnings and specifications mentioned on the packaging or on the Site.

6. PRICING INFORMATION

We make efforts to ensure that pricing information on the Site is accurate, but errors may occur.

  • We cannot confirm the final price of a product until you place an order.

  • If a product is listed at an incorrect price or with incorrect information due to an error, we reserve the right to cancel or refuse any order placed for that product, unless the product has already been delivered.

In such cases, we may:

  • Contact you for instructions, or

  • Cancel your order and notify you

If your payment has already been processed and we cancel the order, the amount will be refunded to you as per our Refund Policy.

Prices and availability of products are subject to change at any time without prior notice.

If a product becomes unavailable after you place an order, we may cancel the order and notify you. We will not be responsible for any losses arising out of such cancellation or delay.

7. CANCELLATIONS, REFUNDS AND RETURNS

Cancellations, returns, replacements and refunds are governed by our Return & Refund Policy and Warranty Policy, available on the Site.

You are advised to review these Policies before placing an order.

8. MODE OF PAYMENT AND PAYMENT TERMS

We accept the following payment methods (subject to availability):

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets / other payment options as shown at checkout

All online payments are processed through secure third-party payment gateways.

  • Prices shown at checkout are inclusive of applicable taxes and, where applicable, shipping/handling charges.

  • Your order will be processed only after successful authorization of payment.

We do not store your card details on our servers.

9. INTELLECTUAL PROPERTY RIGHTS

All content on the Site, including but not limited to:

  • Logos, trademarks, brand names

  • Text, graphics, images, product descriptions

  • Layout, design, look and feel of the Site

  • Software, code and other materials

are owned by or licensed to [Your Legal Entity Name], and are protected under applicable copyright, trademark and intellectual property laws.

You agree:

  • Not to copy, reproduce, modify, distribute, republish, display, upload, post or transmit any content from the Site without our prior written permission.

  • Not to use any trademarks, logos or marks appearing on the Site without authorization.

10. LIMITED LICENSE

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Site for personal, non-commercial purposes only

This license does not permit:

  • Any resale or commercial use of the Site or its contents

  • Any collection and use of product listings, descriptions or prices

  • Any derivative use of the Site or its contents

We may terminate this license at any time, without notice, and block your access to the Site.

11. REPRESENTATIONS AND WARRANTIES

The Site and its content are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we do not make any representation or warranty, express or implied, regarding:

  • Accuracy, completeness or reliability of any content

  • Availability or uninterrupted operation of the Site

  • Freedom from viruses, errors or harmful components

Your use of the Site is at your own risk.

We may, at any time:

  • Modify, suspend or discontinue any part of the Site

  • Change content, features and availability

without prior notice.

12. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

  • We shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or goodwill, arising out of or related to your use or inability to use the Site or products purchased via the Site.

Our total aggregate liability, if any, arising out of any claim related to the Site or products purchased shall not exceed the actual amount paid by you for the specific order giving rise to such claim.

If you are dissatisfied with the Site, your sole remedy is to stop using the Site.

13. TERMINATION

These Terms remain in effect unless terminated by us.

We may, at our sole discretion and without prior notice:

  • Terminate or suspend your access to all or part of the Site

  • Block your future access

Upon termination:

  • You must stop using the Site

  • You must destroy any materials downloaded or obtained from the Site, including copies

Termination does not affect:

  • Your obligation to pay for products already ordered

  • Any liabilities that may have arisen under these Terms prior to termination

14. INDEMNITY

You agree to indemnify, defend and hold harmless:

  • The Company, its directors, officers, employees, agents, affiliates, and partners

from and against any claims, losses, liabilities, damages, costs and expenses (including legal fees) arising out of:

  • Your use of the Site

  • Your breach of these Terms or any Policies

  • Your violation of any law or rights of a third party

This obligation survives the termination of these Terms and your use of the Site.

15. GOVERNING LAW AND JURISDICTION

These Terms and all Policies shall be governed by and construed in accordance with the laws of India.

Subject to the arbitration clause below:

  • The courts at [City, State – e.g., “Bengaluru, Karnataka”] shall have exclusive jurisdiction.

Any dispute that cannot be resolved mutually shall be referred to arbitration:

  • In accordance with the Arbitration and Conciliation Act, 1996 (as amended)

  • Conducted by a sole arbitrator mutually appointed

  • Seat and venue of arbitration: [City, State]

  • Language: English

We shall be entitled to seek interim, provisional or injunctive relief from courts of competent jurisdiction as necessary.

16. SITE SECURITY

You agree that you will not:

  • Attempt to probe, scan or test the vulnerability of the Site or any related system or network

  • Attempt to breach security or authentication measures

  • Use any device, software or routine to interfere with the proper working of the Site

  • Engage in any activity that imposes an unreasonable or disproportionately large load on our infrastructure

  • Attempt to reverse engineer, copy, modify, distribute or sell any part of the Site’s software or functionality

We may investigate suspected violations and cooperate with law enforcement authorities as needed.

17. OFFERS & PROMOTIONS

  • All offers and promotions are valid for a limited time or till stocks last, as specified.

  • Offers cannot be combined with other discounts unless expressly stated.

  • Offers are non-transferable and cannot be exchanged for cash.

  • We may modify, withdraw or cancel any offer at our discretion without prior notice.

  • If a product purchased under a promotion is returned, any refund will be adjusted to reflect the promotional benefit availed, as per our Return & Refund Policy.

  • Misuse of offers may result in order cancellation and may attract legal action.

For queries related to offers and promotions, you may contact us at:

  • Email: [Add support email]

18. GENERAL

Amendment
We may modify these Terms or any Policy at any time by posting the revised version on the Site. Changes are effective upon posting. Your continued use of the Site constitutes acceptance of the revised Terms.

Relationship
Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and us.

Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force.

Headings
Headings are for convenience only and do not affect interpretation.

19. GRIEVANCES & NOTICES

If you wish to report a concern, complaint, or grievance related to the Site or its services, you may contact:

Grievance Officer
Name: [Add Grievance Officer Name]
Email: [Add Grievance Email]
Postal Address: [Add Full Business Address]

Notices to You
We may send notices via:

  • Email to your registered email address, or

  • General notifications displayed on the Site

Notices to Us
Any notice under these Terms should be sent to:

  • Legal Email: [Add legal/compliance email]

  • Subject Line: “Attention: Terms of Use / Agreement”

20. CONFIDENTIALITY

During your use of the Site, you may receive or access confidential information relating to our business, operations or technology. You agree to:

  • Keep such information confidential

  • Not disclose it to any third party

  • Use it only for purposes permitted by these Terms

This confidentiality obligation survives for three (3) years after termination of these Terms.

21. NON-DISPARAGEMENT

You agree not to make any public statement or communication that may:

  • Disparage or negatively affect our reputation, business, affiliates, or personnel

This clause does not restrict your right to provide truthful information where required by law.