Privacy Policy

Privacy Policy — 

Last Updated: 05-12-2025

At Showers & Filters (“Company”, “We”, “Us”, “Our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1 Information We Collect

Personal Information

We may collect the following information that identifies you:

  • Full name

  • Address and location details

  • Phone number

  • Email address

  • Payment and billing information

  • Any information you provide through contact forms, reviews or support requests

Non-Personal / Other Information

Information that does not directly identify you:

  • Browser type, session data & device information

  • Website usage data (pages visited, clicks, time spent)

  • IP address (to estimate region)

  • Cookies, pixels & analytics tools data

  • Aggregated demographic information

2 How We Collect Information

We may collect information:

  • Through our website and mobile browsing

  • When you purchase products from our store

  • Through customer support queries (email, chat)

  • Through newsletters, sign-ups, forms & surveys

  • From cookies and tracking tools

  • From trusted third-party service providers such as payment gateways, shipping couriers, analytics and marketing tools

3 Why We Collect Information

We collect your information for:

  • Order processing & product delivery

  • Customer support and communication

  • Improving website performance and user experience

  • Transaction and security verification

  • Marketing promotions (only if you choose to receive them)

  • Legal compliance and fraud prevention

4 Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze traffic & improve website functionality

  • Understand user preferences
    You can disable cookies from browser settings, but some site features may not work properly.

5 Sharing of Information

We may share information with:

  • Payment service providers (e.g., Razorpay, Shopify Payments)

  • Logistics/shipping companies

  • Marketing & analytics partners (e.g., Google Analytics)

  • IT support and secure data storage services

We do not sell your personal information.

We may also disclose information if:

  • Required by law, government, or security agencies

  • Needed to enforce our terms or protect rights

6 Data Retention

We retain data only for:

  • Duration of your account or business relationship

  • Periods required by tax, legal or audit regulations

  • Preventing fraud or resolving disputes

7 Data Security

We follow industry-standard security practices such as:

  • Encrypted transactions

  • Limited internal access control

  • Secure servers and certified service providers

However, no system is 100% secure — online transmission involves risks.

8 Your Choices & Rights

You may:

  • Unsubscribe from marketing emails anytime

  • Request to modify or delete your personal data*

  • Disable cookies from your browser

*Some data may be retained if required legally or for order fulfillment.

📧 Contact Email: [Add your contact email here]

9 Third-Party Services

Our site may link to external platforms (e.g., Social Media).
Their privacy practices are not controlled by us.
You are responsible for any information shared with them directly.

9 Children’s Privacy

Our site is not intended for individuals under 18.
We do not knowingly collect children’s personal data.

10 International Data Transfers

Your data may be processed on servers located outside India.
Those jurisdictions may not provide the same data protection laws.

11 Changes to this Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.

12 How to Contact Us

For privacy-related concerns or requests:

📧 Email: [Add your contact email here]
📍 Address: [Add your business address here]